Privacy Policy

Who we are

This website is operated by HAIKE. For questions about this notice or your information, contact hefeichaochen@gmail.com.

Information you provide

When you contact us by email, we may receive your name, email address, company details, destination country or region, product requirements and any files or other information you choose to share. We only collect what you choose to send us.

Website and technical information

Our hosting and security providers may process technical information, such as IP addresses and request logs, to operate and protect the website. We do not currently use analytics or advertising cookies on this site; if we add such tools in future, we will update this notice.

How we use information

We use inquiry information to respond to requests, prepare quotations, discuss samples and orders, and manage related business communications.

Service providers and order support

We share information only where it is needed to handle your inquiry and any resulting order — for example with the email, hosting, manufacturing, inspection, payment and logistics providers involved in your request. We do not sell personal information.

Retention

We keep inquiry records as long as needed to handle your request and any resulting orders, and to meet basic recordkeeping needs. You can ask us to delete your information at any time.

Requests about your information

To ask about access, correction or deletion of your information, contact hefeichaochen@gmail.com. We will review your request and respond as required by applicable law.

Changes to this notice

We may update this notice to reflect changes to our website or business practices. The date above shows when it was last updated.